1. Processing Time
All mat products including non-slip mats, kitchen floor mats, toilet seat mats and foam mats require 1–3 business days for order processing and warehouse handling after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
2. Shipping Time & Delivery
Standard shipping takes 7–15 business days, while expedited shipping takes 3–7 business days. Delivery time varies according to destination country/region and local logistics efficiency. We offer worldwide shipping for all our home mat series products.
3. Shipping Fees
Shipping fees are calculated based on product weight, size and delivery destination. Free standard shipping is available for orders over a specified amount. All shipping surcharges will be clearly displayed at checkout before you complete payment.
4. Shipping Notice
Once your order is shipped, you will receive an email with a valid tracking number. Please check your shipping address carefully during checkout. We are not responsible for delivery failures caused by incorrect or incomplete customer-provided addresses.
5. Delivery Exceptions
Delays may occur due to customs inspection, bad weather, peak shipping seasons or local logistics emergencies. We will actively track your shipment and assist you in solving delivery problems.